Terms of Service
Last updated: January 2025
Welcome to TravelOS. These Terms of Service ("Terms") govern your use of the TravelOS website and services operated by Thrive Venture Labs Limited ("we", "us", or "our"). By accessing or using our service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using TravelOS, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
2. Description of Service
TravelOS is a travel planning and organisation platform that helps users plan trips collaboratively, manage travel documents, and access itineraries. We provide tools for trip planning, document storage, and AI-assisted recommendations.
3. User Accounts
To use certain features of our service, you may need to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised access
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Upload malicious code or attempt to compromise our systems
- Impersonate others or misrepresent your affiliation
- Interfere with other users' use of the service
- Scrape or collect data without permission
- Use automated systems to access the service excessively
5. User Content
You retain ownership of content you upload to TravelOS, including trip plans, documents, and other materials. By uploading content, you grant us a licence to store, process, and display that content as necessary to provide our services to you.
6. Intellectual Property
TravelOS and its original content, features, and functionality are owned by Thrive Venture Labs Limited and are protected by international copyright, trademark, and other intellectual property laws.
7. Third-Party Services
Our service may contain links to or integrate with third-party websites and services. We are not responsible for the content, privacy policies, or practices of these third parties. Your use of third-party services is at your own risk.
8. Disclaimer of Warranties
TravelOS is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free. Travel information and recommendations are provided for convenience and should be verified independently.
9. Limitation of Liability
To the maximum extent permitted by law, Thrive Venture Labs Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
10. Subscription and Payments
Some features of TravelOS may require a paid subscription. Pricing, billing cycles, and refund policies will be clearly communicated before purchase. We reserve the right to change pricing with reasonable notice to subscribers.
11. Termination
We may terminate or suspend your account and access to the service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on our website or sending an email. Continued use of the service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Thrive Venture Labs Limited
Email: hello@mytravelos.com