Privacy Policy

At TravelOS, we take your privacy seriously. This Privacy Policy explains how Thrive Venture Labs Limited ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Account information: When you sign up for our waitlist or create an account, we collect your email address and any other information you choose to provide.
• Trip information: When you use our service, we collect information about your trips, including destinations, dates, bookings, and travel documents you choose to store.
• Communications: When you contact us, we collect the information you provide in your messages.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your trip planning and itinerary management
• Send you updates about our service and new features
• Respond to your comments, questions, and support requests
• Analyse usage patterns to improve user experience

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest, and we regularly review our security practices.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

Your Rights

Under UK and EU data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Request portability of your information
• Withdraw consent at any time

Cookies

We use essential cookies to make our website work. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

Third-Party Services

We may use third-party services that collect, monitor, and analyse data to improve our service. These third parties have their own privacy policies addressing how they use such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Thrive Venture Labs Limited
Email: hello@mytravelos.com